Users may have noticed occasional sluggishness and outages over the last week, the cause has been identified as a failing hard drive on one of our database servers.
The hard drive was replaced over the weekend but syncing of the hard drives is taking longer than expected to complete and so you may still experience occasional outages and sluggishness.
Once the drives have synced the other hard drive will be replaced at which point the server is likely to go down very briefly.
At this point no data has been lost and it is unlikely that this will happen, if you do notice anything unusual please contact your account manager, we do take regular backups and so it is highly unlikely that anyone will be effected.
We would like to apologise for any inconvenience caused.